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Paid Social Account Manager

An amazing opportunity has arisen to join Genie Goals, one of the UK’s fastest growing digital marketing agencies, as a Paid Social Account Manager.

What it’s about:

An amazing opportunity has arisen to join Genie Goals, one of the UK’s fastest-growing digital marketing agencies, as a Paid Social Account Manager.

As a Paid Social Account Manager you will be tasked with the active running and ownership of select client accounts. Reporting to a Paid Social Strategist, you will work to ensure we deliver the best account performance, excellent customer service, and client satisfaction and ultimately ensuring client retention on assigned clients.

This is a fantastic opportunity for anyone wanting to take their next career step in Paid Social in a well-supported and innovative environment.

We are looking for UK only based workers for this role.

Key Responsibilities:

Account management:

  • Ensure the day to day delivery and success of activity for a select number of clients
  • Create short and long term strategy roadmaps for assigned clients
  • Project manage (or execute) roadmap projects
  • Use your digital marketing knowledge to structure clients for growth
  • Delivery of agreed services to assigned clients

Activity management:

  • Run digital marketing activity in your channel, working towards set KPI targets
  • Actively monitor activity, auditing and adjusting for maximum performance
  • Run advanced digital marketing activity using advanced tactics and strategies

Client communication:

  • First point of contact for assigned clients
  • Proactive communication inspiring trust and building a good relationship
  • Send weekly reports and chair weekly calls with clients and relevant internal team members
  • Troubleshoot client requests to ensure any issues are resolved in a timely manner

Training:

  • Dedicate time to training to continually learn new digital marketing skills
  • Passionately work through the Genie Academy and Genie Goals training, both internal training programmes, completing homework on time
  • Create and engage with your OKRs to drive forward your personal development
  • Train in the use of our in-house technology or third party solutions
  • Stay up to date on the latest news and developments in digital marketing to continually grow your knowledge and keep Genie at the cutting edge of digital marketing

Other:

  • Track time and work to allocations within Mavenlink
  • Support and mentor other team members, including those more junior
  • Occasionally attend events to represent Genie
  • Responsibility to find out how GDPR applies to your team’s activities
  • Understand and comply with all GV guidelines for security and data protection
  • Any other tasks or function which are required by Genie, particularly in relation to digital marketing

What we offer

  • Flexible working with a generous holiday allowance & pension scheme
  • A genuine chance to grow and shape your own career path
  • World-class training (in-house and accredited) & wellness programmes
  • Perks including free fruit, posh tea & coffee, and table football in the office
  • Pension with a 4% in from employee and Genie will match it
  • Access to Spill – Professional Therapist Sessions
  • Enhanced maternity pay and shared parental leave schemes – Family Friendly
  • Broadband Genie cash back
  • Employee assistance line
  • Employee Referral Scheme – £100 vouchers if we hire someone you recommend
  • Headspace App for free
  • Paid sick leave
  • Social events quarterly – Remote based (within work time)
  • Wellness Team and quarterly wellness activities – Remote based (within work time)
  • Working from home allowance
  • Additional Paid leave for Covid

The salary range is £27,872 to £32,517 Depending on experience.

Apply now
Full job description (PDF)

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