Paid Social Account Manager
An amazing opportunity has arisen to join Genie Goals, one of the UK’s fastest growing digital marketing agencies, as a Paid Social Account Manager.
What it’s about:
An amazing opportunity has arisen to join Genie Goals, one of the UK’s fastest-growing digital marketing agencies, as a Paid Social Account Manager.
As a Paid Social Account Manager you will be tasked with the active running and ownership of select client accounts. Reporting to a Paid Social Strategist, you will work to ensure we deliver the best account performance, excellent customer service, and client satisfaction and ultimately ensuring client retention on assigned clients.
This is a fantastic opportunity for anyone wanting to take their next career step in Paid Social in a well-supported and innovative environment.
We are looking for UK only based workers for this role.
Key Responsibilities:
Account management:
- Ensure the day to day delivery and success of activity for a select number of clients
- Create short and long term strategy roadmaps for assigned clients
- Project manage (or execute) roadmap projects
- Use your digital marketing knowledge to structure clients for growth
- Delivery of agreed services to assigned clients
Activity management:
- Run digital marketing activity in your channel, working towards set KPI targets
- Actively monitor activity, auditing and adjusting for maximum performance
- Run advanced digital marketing activity using advanced tactics and strategies
Client communication:
- First point of contact for assigned clients
- Proactive communication inspiring trust and building a good relationship
- Send weekly reports and chair weekly calls with clients and relevant internal team members
- Troubleshoot client requests to ensure any issues are resolved in a timely manner
Training:
- Dedicate time to training to continually learn new digital marketing skills
- Passionately work through the Genie Academy and Genie Goals training, both internal training programmes, completing homework on time
- Create and engage with your OKRs to drive forward your personal development
- Train in the use of our in-house technology or third party solutions
- Stay up to date on the latest news and developments in digital marketing to continually grow your knowledge and keep Genie at the cutting edge of digital marketing
Other:
- Track time and work to allocations within Mavenlink
- Support and mentor other team members, including those more junior
- Occasionally attend events to represent Genie
- Responsibility to find out how GDPR applies to your team’s activities
- Understand and comply with all GV guidelines for security and data protection
- Any other tasks or function which are required by Genie, particularly in relation to digital marketing
What we offer
- Flexible working with a generous holiday allowance & pension scheme
- A genuine chance to grow and shape your own career path
- World-class training (in-house and accredited) & wellness programmes
- Perks including free fruit, posh tea & coffee, and table football in the office
- Pension with a 4% in from employee and Genie will match it
- Access to Spill – Professional Therapist Sessions
- Enhanced maternity pay and shared parental leave schemes – Family Friendly
- Broadband Genie cash back
- Employee assistance line
- Employee Referral Scheme – £100 vouchers if we hire someone you recommend
- Headspace App for free
- Paid sick leave
- Social events quarterly – Remote based (within work time)
- Wellness Team and quarterly wellness activities – Remote based (within work time)
- Working from home allowance
- Additional Paid leave for Covid
The salary range is £27,872 to £32,517 Depending on experience.