The Genuine article
We deliver relentless growth to retailers through award-winning digital marketing.
Back in 2012, we were spending hundreds of thousands of pounds per year on paid ads for a group of our own eCommerce websites. Like many people using paid search at the time, we felt we weren’t getting value from off-the-shelf solutions. So we did something about it.
Our founding team created an advanced bidding technology, assembled a retail savvy multilingual team, and hypothesised a methodology we thought would deliver exceptional growth. The result? Revenue doubled and CPA halved on our own accounts: we knew we were onto something we could share with leading retail brands.
Since then the eCommerce environment has changed dramatically, but so have we. We are now an agency offering multi award winning services in paid search, social, affiliates and Amazon marketing – all unified under a promise of delivering revolutionary digital marketing in a way no one else can.
Claims are easy to make, but we can back ours up. Google has named us the most innovative agency in EMEA for Google Shopping, and in the top three agencies for growing businesses online and search marketing.
To put it bluntly, since 2012 we have been revolutionising digital marketing for the world’s greatest retailers – and now we’d like to do the same for you.
Audit
We analyse your current digital marketing performance to tell you what we would do differently, what we would change and why. But more importantly, we’ll tell you the results we’d expect those changes to bring. This way you know exactly what to expect and the scale of the opportunity.
Proposal
We bring our ideas and plans to you, breaking our proposal down into quick wins, advanced strategies and the long term view. You’ll also learn about the way we’d like to work alongside you – seeing who your team would be and how they’ll use our powerful technology to grow your account.
Report
We’ll stay in regular contact, as we know this is the only way to deliver the results you expect. At a minimum you’ll hear from us weekly, but we prefer a stronger relationship – working alongside you to meet your goals, rather being a distant agency where you’re left guessing what’s happening behind the scenes.
PPC
PPC is the service that started our agency and where we made our name. We have a track record of delivering incredible results for world-renowned clients through paid search, powered by our unique in-house tech. We focus on your performance, delivering a fresh approach to PPC management.
Paid Social
Paid social is an important channel for the majority of our retail clients. Our approach is to help you understand which areas of social will drive performance for your brand. We often find the greatest successes in early lifecycle activities such as awareness, product discovery and driving store visits. But we’ve also successfully ran campaigns to generate leads, increase footfall, grow product or brand awareness, and retarget customers at the bottom of the funnel.
Affiliates
When Genie Goals began, we approached affiliates with a mix of personal touch and global reach to support our own affiliate channel. We first set to work mastering this in-house – and now offer this unique marketing service to other brands. Our growing team of specialists have spent years driving strategy for a huge range of clients, including established names such as Karl Lagerfeld.
Display
In some circles display advertising has a bad reputation. The reason? It’s easy to do it badly resulting in annoying, irrelevant and costly impressions. At Genie we take the time to deliver on the promise of display, using our retail expertise to maximise performance. We are an agency that approaches display innovatively – and with incredible results.
CSS
The EU Commission blew the Google Shopping landscape wide open for retailers in 2018. As one of the UK’s first Google CSS Partners, we can help you profit by routing your Shopping spend through our comparison shopping sites.
Feed Optimisation
Your product feed is the beating heart of your shopping campaigns. But unless your feed is clean and optimised you are missing out on highly converting traffic – and more importantly, revenue. We have optimised shopping feeds for some of the world’s greatest retail brands. The benefit? They stopped leaking clicks and customers. Now we can do the same for you.
Consultancy
If you are just looking for advice, we’d love to offer a solution or just point you in the right direction. Even if your in-house team is doing a great job, you might benefit from our periodic consultancy and auditing service. We can help your team implement new advanced strategies we’ve tested, offering market-wide insights and that all-important pair of fresh eyes. We’d never replace your team; on the contrary, we’d enable them to drive more value.
Video
We put video content in front of your audience through advanced targeting, based on who is likely to relate and engage with it. We achieve this by investing our efforts heavily in available audience segmentation: we target people likely to be in-market for what we’re proposing, people whose online behaviour reflects that of your existing customers, and people with similar interests and demographics to your ideal customers.
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Vicki Garthwaite
Digital Marketing Executive
Read BioJeremy Courty
Accounts Director
Read BioJames Stacey
Head of Client Services
Read BioLewis Johnson
Affiliate Account Director
Read BioChris Duerden
Accounts Director
Read BioLaureen Margaron
French Speaking PPC Account Manager
Read BioAndrés Arteche López
Spanish Speaking PPC Account Manager
Read BioEd Storey
PPC Executive
Read BioJon Anscombe
Account Manager
Read BioImogen Pickles
Head of PPC
Read BioSavio Leonetti
Italian Speaking Account Manager
Read BioSam Thompsett
Accounts Director
Read BioTom Portsmouth
Head of Agency
Read BioPauline Jamrot
Account Manager
Read BioPatrick Moore
PPC Strategist
Read BioHelen Saunders
PPC Executive
Read BioSalomé de Melo Jóia
Portuguese speaking PPC Account Manager
Read BioOyinkro Kagbala
Marketing Assistant
Read BioAndre Stoltzenburg
German Speaking PPC Executive
Read BioAinhoa Ambor
Spanish Speaking Accounts Manager
Read BioBethan Callely
Affiliate Account Manager
Read BioIndre Banaityte
Account Manager
Read BioMargot Groesslich
German Speaking PPC Strategist
Read BioJana Buechse
Digital Marketing Executive
Read BioStefanie Kroeber
Digital Marketing Strategist
Read BioLuca Senatore
Agency Director
Our Awards
careers
We Want You
Genie Goals have been awarded the Top Employer Award for SMEs with between 26-250 employees from Workingmum.co.uk; named the best place to work in Cambridgeshire and the proud owner of two stars in The Times Best Companies to Work For. Since the beginning, it's been important for us to develop a unique culture based on staff development and trust. Our Genies are encouraged to learn and develop in a supportive yet ambitious environment. Sound good? Apply for one of our open roles, or send us a speculative application to [email protected] - we'd love to hear from you.